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A building with a digital ad showcasing people on roller skates and the tagline "Milk hydrates better than water."
MilkPEP

Reversed a 20-year-long sales decline.

Case Study

CHALLENGE

Despite one of the most iconic campaigns in history, dairy milk was in a decades-long US sales decline. Fewer and fewer people actually “got milk” in the face of intense new competition and evolving customer habits. Milk needed to move from a necessity to a preferred choice.

Solution

We began to rebuild on some simple truths. Milk hydrates better than water, it helps you stay active longer and recover faster. It has been powering athletes since there were athletes. So, we didn’t pick a fight with soy, we picked one with sports drinks. We shifted our focus to our most important buyers: women. Our mission became to support them wherever they needed energy to perform.

got milk? video
Results

20

Reversed a 20-year sales decline

0.9%

SALES increase

47mm

equivalent to 47 million NEW gallons sold

Three teenagers enjoying chocolate milk from plastic bottles.

“This reverses trends that have been
in place for decades.”

Participants line up for the start of the 2024 Every Woman's MarathonThe Milk Cup Trophy
INTRODUCING TEAM MILK

We created Team Milk, an incredible community of women runners. Through Team Milk, we sponsored every woman runner in the New York City Marathon, then amplified our support to a national level with the launch of our very own race: Every Woman’s Marathon—built for women, by women.

To reach a younger audience, we made an epic entrance into esports by creating The Milk Cup—the first ever Fortnite tournament for women. It was watched by more people than any Fortnite event, ever.

A digital Sign on a New York City subway platform depicting a woman runner and a QR code A 3d Billboard depiction a woman's hand reaching out toward the viewerA group of women celebrate their completion of the Every Woman's MarathonMilk Cup winners pose with their trophies
Creating Conversation

Once we established ourselves in competition, we turned to culture, and then we picked a fight with our old friend soy.

We partnered with Aubrey Plaza to launch a satirical product called Wood Milk, Queen Latifah helped us tackle Milk Shame, and Vanessa Beyer serenaded our dairy farmers.

From comedies to characters, we poured Milk back into pop culture.

A digital Sign on a New York City subway platform depicting a woman runner and a QR code A digital Sign on a New York City subway platform depicting a woman runner and a QR code A 3d Billboard depiction a woman's hand reaching out toward the viewerA group of women celebrate their completion of the Every Woman's MarathonMilk Cup winners pose with their trophies

“Dairy milk makes a comeback”